What Time Does Customer Services Close At Walmart?

What time does customer services close at Walmart? Walmart customer service center closes at 8 pm and opens at 8 am from Monday to Friday and 8 am to 10 pm on Saturday and Sunday. You may contact their Customer Service department at 1-800-925-6278 with concerns or regarding your local shop or corporate headquarters.

:eight_pointed_black_star: WALMART CUSTOMER SERVICE HOURS


Possibilities are that you’ve already shopped at this worldwide retail giant, which operates over 11,000 locations in 27 countries. Walmart purchases usually proceed without a hitch: you pay for a goods, and it’s yours. Occasionally, some transactions leave the customer unhappy, even if everything goes properly.

A service center exists for the Walmart, and that’s where things get rolling. Customers are now placing much attention on customer service, especially in modern times. You might need to contact Walmart customer service if you invest money in a product that doesn’t live up to your expectations and end up at a loss.

In addition, you will also discover the hours of operation in case you need to return or exchange an item. Below, you can see the most common Walmart customer care hours, according to our data. We made it to make the information easier to use.

:white_square_button: Summary

Walmart customer assistance is available every day of the week, between 8 AM and 10 PM. Keep in mind that the policy you’re about to read is for Walmart’s in-store service desk, where staff members are available to help you with your requests.

:eight_pointed_black_star: Phone numbers of Walmart stores

Walmart Department Contact Number
General Inquiry: 1614-921-9866
Customer Service: (800) 641-4526
Walmart Product Care Plan (800) 925-6278
Collections: Walmart Credit/Business (877) 968-6391

You can chat with a Walmart staff immediately over the phone during the day. In terms of solving problems, contacting their corporate offices is a waste of time, because their response will always be to refer you back to Walmart’s customer service desk.

Since the return period for Walmart items is the same as the store hours (8 AM to 10 PM), you won’t be able to get a refund on a purchase before the store opens or after it closes.

You will be able to return an item to Walmart anytime during the day or night if you seek assistance from a customer service agent. It is not necessary to know the service desk hours for Walmart, because your question is concerning an item you ordered online. At least in this case, you have 24/7 Walmart online customer care to be thankful for.

:white_square_button: Summary

Their operation times are rather stable, however they do vary much like other businesses. Our 3 techniques will assure you can contact a customer support agent from Walmart, even when you really need it.

:eight_pointed_black_star: What Time Does Customer Service Close at Walmart?

Many Walmart locations close at 10 p.m. If you want to visit a physical Walmart, the following time frames are your allotted appointment slots.

In order to have the ability to return the purchase, you should also go to the customer service desk in Walmart. The return hours at Walmart similarly begin at 8 AM and last until 10 PM each day, every day of the week. However, this is only the normal timetable, which can be different for different locations.

:eight_pointed_black_star: How to Find out whether the Customer Service Desk is Open at Your Local Walmart?

Have you decided which Walmart location you want to visit for customer care assistance? Visit the Walmart website and go to the Store Finder web page to see where it is:

It’s as simple as typing in your location and getting your specific Walmart store’s information. First, you’ll be prompted to enter the specific location by identifying a city, state, or zip code; after giving the correct information, you’ll see a complete list of Walmart customer care hours.

A good way to tell if the Walmart hours you see online are up to date is to use Google; as a rule, Walmart always keeps its online times accurate, and you can see evidence of this fact for yourself.

Google Maps users will find you and a map to Walmart’s customer service desk hours if you search for them using the keyword “customer service desk hours” or “Walmart customer service desk hours.” Thus, you can see with certainty that you are going to the right place by looking at the satellite image.

:eight_pointed_black_star: Alternatives to Walmart’s Customer Service Desk

Alternatives to Walmart

1. Online Customer Service Employees

If you purchased your goods online, you are not required to immediately visit a physical store. Rather than that, you should first contact the Walmart online customer service team. This is, luckily, more convenient for you, as the online customer service crew is available 24 hours a day.

2. Customer Service Telephone Number

If you are unable to visit a Walmart store within the hours of its customer care desk, calling the store’s customer service hotline is always the best alternative. From 8 a.m. to 6 p.m., the Walmart customer support hotline is available.

You can reach a customer support agent immediately by dialing 1-800-WALMART. Explain your problem to him or her so they can assist you in resolving it as quickly as feasible.

Nonetheless, speaking with a customer service professional over the phone can assist you in gathering information necessary to remedy the issue.

3. Customer Service of Walmart App

In case you were unaware, Walmart has a customer app that can be downloaded via iTunes or Google Play. Using the app to contact the company’s customer support team will save you time from Internet searching.

Apart from providing access to customer service, you’ll find the Walmart app straightforward to use. It has a variety of essential functions, such as store information, account administration, and online buying.

:white_square_button: Summary

However, if you have a system problem or have to return the product, simply phoning the hotline may not be sufficient to resolve your issue completely. Most likely, you will be requested to come to the store where you bought the item.

:eight_pointed_black_star: What time does Walmart’s customer service close?

Additionally, the app has a section dedicated to Frequently Asked Questions. For all you know, you may no longer be required to speak with a customer support agent. The solution you’re looking for may already be in the app.

Keep in mind that the Walmart customer care desk is open Monday through Sunday from 8 a.m. to 10 p.m. The actual schedule, however, varies by place.

On Sundays, customer assistance is only available until 6 p.m. at some Walmart locations. As such, it is prudent to first confirm the hours of operation of the Walmart store nearest you.

:eight_pointed_black_star: Divisions of Operations

As previously stated, Walmart maintains three distinct retail formats, including the following:

  • Supercenters

  • Discount Retailers

  • Markets in Your Neighborhood

Let us take a moment to discuss each of them briefly:

1. Supercenters

When a Walmart store is labeled “Walmart,” it is almost always a Supercenter. Walmart Supercenters are hypermarkets with an average square footage of 16,500 square meters per shop. They are divided into numerous departments, which include a portrait studio, an optical center, a Tire & ■■■■ Express, a pharmacy, and a pet shop.

2. Discount Retailers

Walmart Discount Shops, like Walmart Superstores, are also brand simply as “Walmart.” The distinction is that Walmart Inexpensive Stores are not supermarkets, but discount stores. Though some of these locations also offer products, the selection is limited.

Walmart opened their own Bud’s Discount City in Bentonville in 1990. Then, several Bud’s Discount City sites sprout up in former Walmart locations. Walmart outlets were later relocated to Superstores. By 1997, however, all Bud’s Discount City locations had closed to make room for Walmart Discount Retailers.

3. Markets in Your Neighborhood

The Walmart Neighborhood Supermarket is occasionally referred to as the “Walmart Neighborhood Market” or the “Neighborhood Walmart.” It is a network of supermarkets that are significantly smaller than hypermarkets.

A single Neighborhood Market location is approximately 3,900 square meters in size. While a Walmart Neighborhood Market location is compact, it focuses on several key sales areas. These include grocery stores, pharmacies, and gas stations. They serve frozen goods, deli and bakery items, and fresh vegetables when it comes to groceries.

:white_square_button: Summary

Walmart’s initial idea was a discount store. Nevertheless, when Walmart debuted the Supercenter idea, it quickly eclipsed the sales of Discount Retailers. Additionally, Supercenters have fuel stations that sell gasoline delivered by several petroleum firms. There are now Walmart-branded gasoline stations as well.

:eight_pointed_black_star: Discover Walmart customer service hours

Discover Walmart customer service hours

:small_red_triangle_down: Walmart’s Service Desk Hours Locator

When you want to find your nearest Walmart’s customer service hours, we advise that you use the store finder provided by the company. Remember that each business will have a service desk in the front of the building, despite this store locator showing you basic shops.

Using this locator, you can discover Walmart’s service desk hours by going to the provided URL or by navigating to it through Walmart’s main site. Select your city, state, or zip code to see the Walmart customer care hours for all of your local stores. Walmart lists their return hours on this site and always keeps them updated and correct because of how committed they are to providing their customers with information.

:small_red_triangle_down: Google Earth Maps

A more efficient option is to search Google Maps for Walmart customer care hours. To find the Maps section of Google’s main site, go here. And finally, click on the “Maps” button near the top of the page if you wish to go to this page from Google.com.

Look for the search bar, enter “Walmart customer service desk hours,” and click on it. To save time, you could just go to Google Maps and use the search box to look for Walmart.

:small_red_triangle_down: App for returns at Walmart

To avoid looking things up on the internet and have around-the-clock access to all the local Walmart customer care hours, you may find the Walmart app useful. You can determine the return time for your Walmart shopping online with this app, so head over to our site to download it.

You may get the app from the iTunes and Google Play stores. It accomplishes much more than assisting you in locating the hours of operation for the Walmart customer care department. Additional perks include shopping online, managing your account, locating your favorite Walmart stores’ return times, and getting important store information on your phone.

:white_square_button: Summary

Each store’s basic operation hours and all Walmart service desk hours will be noted. Look up the hours for customer care at your local Walmart by searching the map, by simply picking a store from the options available.

Frequently Asked Questions - FAQs

People ask many questions about Walmart customer service hours. We discussed a few of them below:

:one: Does Walmart customer service close?

WalMart Customer Service Hours from Monday to Friday from 8 a.m. to 10 p.m. and from Saturday to Sunday from 8 a.m. to 8 p.m. The customer service time is equivalent to the return time. In other words, you can exchange the merchandise only if the customer service is opened in Walmart.

:two: How late can you make Walmart returns?

Walmart stores return normally at most Walmart locations from 7 a.m. to 11 p.m. So you can return to Walmart as soon as your local Walmart shop is open. Walmart also allows intershop returns unless a product is produced and sold for a certain shop.

:three: What is the customer service number of Walmart com?

Contact our customer service staff at 1-800-925-6278 (1-800-WALMART) for comments or questions concerning your local shop or our company head office. View further contact details here.

:four: Why is Walmart no longer open 24 hours a day?

Walmart was open 24 hours a day before the pandemic, but was cut off to help prevent the virus from spreading. The company has expanded modestly over the whole pandemic.

:five: Could Walmart refuse your return?

Walmart’s no acceptance policy* applies exclusively to things returned to a shop and there’s a cap. But Target might refuse you a refund or exchange if you have no receipt, or if the item has been opened or damaged. Both distributors clarify their policies. But not all retailers tell you the threshold of their return.

:six: Does wardrobbing constitute a crime?

When a person makes a purchase and uses the receipt for returning a smaller item, it is the most typical sort of return fraud. People involved in “free renting” or “free renting” also commit fraud in return. Whenever a receipt is misused, it is deemed a crime

:seven: Should I call my application Walmart?

Once you apply, you will want to phone the Human Resources Manager regularly to find out if they have looked into your application and if they hire jobs. Every HR manager is different, so it’s a good idea to obtain a sense of the situation in your business.

:eight: Does Walmart get rid of the night?

Mega-retailer Walmart informed staff this month, BuzzFeed News has learnt that the firm is removing thousands of positions for overnight stays nationally, and will provide the employees with the choice of moving to other sites, to day shifts or 60 days off based on their present compensation.

:nine: Do your credit hurt returns?

You can avoid a change in your loan scores by completing the return to the credit office before your credit card business reports a high balance. If you don’t make your return before your credit is declared, your purchases will be included in your debt and your credit use ratio will increase.

:keycap_ten: Can I return Walmart medical products?

DRUG PRESCRIPTION WILL NOT RETURNABLE. WalmartPetRx.com will not accept refund or exchange returns for any prescription drug. Unless such products are subject to recall, the State and Federal Regulations restrict us from taking any returns of prescription drugs.

:green_book: Conclusion

Please note that Walmart Customer Service hours can vary and may be subject to change at different locations. In any event, you may check the exact return time of Walmart for your nearest customer care desk utilizing our resources given above. Please visit their official website to learn more about this company.

In general, the Walmart service desk shuts at 10 pm and opens at 8 am, including Sundays, in keeping with normal shopping hours. Receive additional customer service at home through telephone line, live chat online or e-mail. On Christmas Day, service desks are shut.

It is enough to note that the customer service hours of Walmart are the same as their overall operating hours. The customer care desk is also available as soon as the store opens to its consumers. Only after the whole shop closes can the customer care crew stop engaging customers.

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