The Big Y hours are from 7 a.m. to 9 p.m. EST. The hours vary depending on the location. The majority of Big Y locations are open Monday through Friday. Big Y is a grocery company based in Massachusetts and Connecticut that is owned and managed by Americans. Meat, fruits and vegetables, bakery, seafood, deli, flowers, frozen meals, and other items are available at the supermarket store. In Massachusetts and Connecticut, there are Big Y shops in Adams, Branford, Greenfield, Cheshire, Springfield, Ansonia, Avon, and Manchester.
The Big Y
Big Y Foods, Inc. (or Big Y) is a Massachusetts and Connecticut-based family-owned grocery company. “Big Y World Class Market” or “Big Y Supermarket” are the company’s trade names.
In 1936, a young entrepreneur named Paul D’Amour bought the Y Cash Market at a Y-intersection in the Willimansett section of Chicopee, Massachusetts, with the help of his brother Gerald and sisters Ann Marie, Yvette, and Gertrude.
The brothers founded Y Cash Market, the predecessor of Big Y, on December 12, 1936. Springfield, Massachusetts is the company’s headquarters. Charles and Michael D’Amour, cousins, currently manage Big Y.
Big Y is one of New England’s biggest privately owned grocery chains, employing over 12,000 people. According to Forbes magazine’s “Biggest Private Companies” list from that year, Big Y was the 210th largest private firm in the United States.
After Quincy-based Stop & Shop, Scarborough-based Hannaford, West Bridgewater-based Shaw’s Supermarkets, and Tewksbury, Massachusetts-based Market Basket, Big Y is the fifth biggest grocery chain in New England. After Stop & Shop, Big Y is the second biggest retailer in Southern New England.
Summary
The majority of Big Y locations are open Monday through Friday. Big Y is one of New England’s biggest privately owned grocery chains, employing over 12,000 people. The hours are from 7 a.m. to 9 p.m., depending on the location.
History
The following is a timeline of Big Y’s history:
From 1936 through 1950, a Small-Scale Family Business Big Y Foods began in Chicopee, Massachusetts, in 1936, when Paul D’Amour, a 30-year-old Wonder Bread Baking Company route salesman, purchased the Y Cash Market, a tiny grocery shop where hamburger meat cost 25 cents a pound and bread cost a nickel per loaf.
The shop was called after a junction in Chicopee’s Willimansett neighbourhood, where two streets intersected to create a “Y.” D’Amour launched the 900-square-foot shop on December 12 and was quickly joined by his adolescent brother, Gerald, in the company.
Following that, their two sisters joined them, assisting with administrative duties such as cash processing and financial reporting. As a result, Big Y has always been a family company.
The Y Cash Market’s sales had risen 20-fold by 1940, shortly before World War II, and the shop had grown to three times its original size. The store’s development was delayed by the war, but by 1947, when the postwar began, the D’Amours were able to establish a second location in what had formerly been a bowling alley, which was considerably bigger than the original Y Cash Market.
The business was established for the first time in 1947. The company was doing well, and the D’Amours made sure it kept up with the fast-paced developments in the retail food sector, such as new packaging and frozen food processing advancements that were changing the industry at the time.
Customers demanded more choice, self-service, and one-stop shopping convenience, and the Y Cash Markets delivered. From 1950 through 1970, the first big Y supermarket opened and continued to grow. In 1952, the D’Amour family signed a lease for a 10,000-square-foot shop near Chicopee’s Westover Air Base. The D’Amours nicknamed it the Big Y Supermarket since it was much bigger than other food shops in the region.
In Chicopee, it was the city’s first genuine grocery. Eight years later, in Northampton, Massachusetts, the business built a considerably bigger location. It was three times the size of the Big Y Supermarket in Chicopee, at 31,000 square feet, and rivalled most any shop in that part of the state.
In 1963, the D’Amours purchased a second location in Northampton, where they established Big Y Wines & Liquors, a speciality shop that sells a variety of alcoholic drinks.
In 1967, Big Y relocated to Springfield, Massachusetts, which would become its operating home, and in 1968, it purchased the Jumbo Supermarket chain, which added seven additional shops to its operation.
Around the same period, the D’Amour family’s second generation started working in the company. The company’s administration also relocated to a whole level of offices in a Chicopee commercial building. The company’s growth was thereafter controlled by the family and its associates.
In 1972, the firm purchased two Popular Supermarkets in Longmeadow and Springfield’s Sixteen Acres neighbourhood. By that time, Big Y had established itself as the state’s top privately held supermarket chain.
Despite increased competition from the growing number of large grocery chains emerging in the area, it continued to thrive throughout the remainder of the decade.
Big Y launched its yearly scholarship programme recognising academic accomplishment and distinction in 1981, in an effort to improve its image as a locally owned company, a programme that it would extend over the following few years.
The firm was also expanding its commercial horizons, and in 1984, it purchased a supermarket and retail complex in Stafford Springs, Connecticut, for the first time outside of the state. During the same year, Big Y expanded in its home state of Massachusetts, acquiring the Adams Supermarket chain in Berkshire County.
From 1980 to 1990, there were several innovations and world-class supermarkets.
Big Y had become the top-ranked private supermarket chain in western Massachusetts by 1986, the year it celebrated its 50th anniversary. It had 21 shops and approximately 1600 workers, despite being rated 12th in the whole state.
It had also become a pioneer in the use of technology to create efficient energy management, security, product delivery, inventory monitoring, and scanning and communication systems that spanned every area of its company in order to retain a competitive advantage.
Its rapid expansion, which lasted the remainder of the decade, necessitated the need to extend its base of operations. As a result, it acquired larger buildings on Chestnut Street in Springfield in 1989, which became its corporate headquarters.
Many changes occurred in the new decade, one of which was the death of Big Y’s creator, Paul D’Amour, who died in 1990 at the age of 84. The business extended into Worcester County, Massachusetts, at the start of the new decade.
By that time, Big Y had also begun managing part of its own product distribution, allowing it to take advantage of special deals and bulk buying discounts. The firm acquired a 100,000-square-foot warehouse and distribution facility in Springfield to help with this transition.
Big Y Foods had a small fleet of trucks to distribute products to its various stores for a few years, but when it became difficult to hire and retain drivers, as well as meet training and DOT requirements, it outsourced the task to dedicated carriage-route providers, eventually contracting with Miami-based Ryder Integrated Logistics Inc. to handle the operation exclusively.
To serve the Big Y stores, Ryder used a fleet of 10 tractor-trailers. During the same time period, Big Y implemented several new projects. In 1990, for example, the firm launched the Express Savings Club.
Big Y shops removed in-store coupons in favour of providing savings to consumers who got discounts when clerks scanned customer-held cards at checkout counters under the new scheme, which garnered national attention.
It also linked the Express Savings Club to Education Express, one of Big Y’s many education initiatives, in 1993. Education Express aided in the procurement of school supplies in the area.
Big Y Foods was and continues to be proud of its civic engagement, especially in school initiatives and assistance. By June 1994, the business had given almost $2 million to over 900 schools in its geographic region via Education Express.
In addition, Big Y created a toll-free tutoring service for kids. Big Y’s Homework Helpline was established to help students in grades K through 12 with their out-of-class tasks. After three years of research and development, the firm launched its first World Class Market in Springfield in 1993. The 64,000-square-foot store emphasised true one-stop shopping, with several amenities not typically found in supermarkets:
• An in-store food court,
• A pizza counter,
• Rotisserie-flamed chickens and ribs,
• A European-style bakery,
• A floral shop, a full-service bank, and
• An assortment of newspapers from around the world.
The next year, in 1994, it established a similar market in Monroe, Connecticut, in Fairfield County. The next year, Big Y expanded even further, moving its grocery and produce distribution operations to a new 185,000-square-foot warehouse in Springfield and launching its facilities management activities in a nearby facility.
In the late 1990s, growth was fueled by acquisitions and e-commerce. The next year, Big Y celebrated its 60th anniversary by acquiring five more shops. All of these locations were formerly Edwards Supermarkets in Connecticut. With their arrival, there are now 14 Big Y shops throughout the state.
In 1996, the business introduced a new client service, the Little Y Kids Club, which is a supervised play space for kids in the shop. The first one debuted at Big Y’s World Class Market in Manchester, Connecticut. It was the first of its type in the state of Connecticut, and just the second in all of New England.
Perspectives from the Business:
Big Y is a family-owned and operated retail food business that caters to people’s food requirements at home. Our aim is to continuously seek out new and better methods to develop and provide world-class service and value to our consumers.
Big Y launched a web site two years later, in 1998, giving Internet users a variety of data, including information on specific Big Y shops, such as the different services that each of them provided to consumers.
In the same year, the firm relocated into its new corporate offices in Springfield, a 133,000-square-foot structure. The facility, designed by Wrenn and Pepin Associates, started as a shell office building, but eventually grew into a full corporate headquarters known as the Store Support Center over the course of a year.
It included a conference centre, restaurant, physical fitness training facility, and a museum devoted to the company’s history, in addition to executive office suites. In 1998, Big Y’s Wines & Liquors in Northampton, Massachusetts, was converted into Table & Vine, a distinct 14,000-square-foot gourmet food, wine, and ■■■■■■ store.
Early in 1999, a second cycle of Big Y’s Education Express came to a conclusion. It gave another $2.5 million to schools for the purchase of necessary equipment, increasing the total amount granted by Big Y to $4.5 million in the first two rounds. In all, 1,800 schools took part in the initiative.
2000 and Beyond: Expanded Services and Upgraded Support Systems
When Big Y launched its first in-store pharmacy at its newly renovated supermarket in Longmeadow, Massachusetts, in August 2001, it entered a new service area.
The pharmacy, despite its modest size (about 400 square feet), was intended to accommodate two pharmacists and a technical assistant.
Despite the fact that the business had resisted incorporating pharmacies into its superstores during the 1990s, once it finally decide to do so, it moved quickly to do so. Its plans planned for pharmacies to be installed in 10 more stores by June 2002.
In both 2001 and 2002, Big Y demonstrated why it had earned a reputation for adapting quickly to new technologies, especially systems that enhanced information retrieval, as well as efficient routing and presentation.
First, in June 2001, Big Y signed a deal with Retalix Ltd. to use its Storeline POS (point of sale) application for promotional purposes. During scanning, the system showed purchases on a screen accessible to store customers, as well as a running, item-by-item total and savings.
The company then collaborated with Cognos Finance in February 2002 to assist meet its requirement for up-to-date financial information for its department and district decision makers. Big Y’s IT staff was able to consolidate financial data in one system and manage price roll ups and roll downs thanks to Cognos.
Big Y Foods has a strong reputation in its market region due to its flexibility to both technology and market changes, as well as its community activities. It continued to compete in the spectrum of products and services with national mega chains, which, along with the advantages it had as a regional business, provided it a strong foundation for future development and longevity.
Summary
Big Y Foods was founded in 1936 by Paul D’Amour, a 30-year-old Wonder Bread Baking Company route salesman. The company’s sales had risen 20-fold by 1940, shortly before World War II and the shop had grown to three times its original size.
Big Y hours
Big Y is a regional grocery shop with locations across New England. You may contact the customer service department via phone, email, conventional mail, or social media if you need help with goods or have complaints about in-store service.
During normal business hours, you may also call the customer care department of your local shop.
Regular Business Hours at the Big Y
The following is information on the Big Y hours:
Mondays through Fridays
The bulk of the shops are open from 7 a.m. to 9 p.m. EST Monday through Friday. For hours of operation, you’ll need to contact the customer service department or your local shop. The hours vary depending on the location.
Saturday and Sunday are free days.
The bulk of the shops are open from 7 a.m. to 10 p.m. on Saturdays and 7 a.m. to 9 p.m. on Sundays, EST. For hours of operation, you’ll need to contact the customer service department or your local shop. The hours vary depending on the location.
Holiday hours at the Big Y
During the holidays, shops will modify or shut. For particular holiday hours, you’ll need to contact the customer service department or your local shop. The following holidays are observed:
• The first day of the year
• Thanksgiving
• The night before Christmas
• The day after Christmas
• New Year’s Eve (New Year’s Eve)
How to get in touch with Big Y to confirm their business hours
Big Y may be reached via the following methods:
Number to Call
Customers may phone 1-800-828-2688 to reach the customer support department. During normal business hours, you may also call the customer care department of your local shop.
Email Address
You must use the customer feedback form if you wish to send an email to the customer care department. After sending an email to the customer care department, you will get an automatic response saying that a real person will respond to your issues within 48 hours.
Mail
Big Y 2145 Roosevelt Ave. P.O. Box 7840 Springfield, MA 01102-7840 is where customers may mail letters to the company headquarters. You may also use the shop finder feature to send messages to your local store’s customer care department. Within five business days, the customer care staff will respond to your issues.
The Internet and Social Media
You may reach out to the customer support team through social media. Customers may use Facebook, Twitter, YouTube, Instagram, and Pinterest to express their general issues, make comments, and ask questions. Within 24 hours, the customer care staff will respond to your issues.
Summary
Big Y is a regional grocery shop with locations across New England. The bulk of the shops are open from 7 a.m. to 9 p.m.; Saturday and Sunday are free days. Big Y may be reached via phone, email, mail and social media. Customers can also call their customer support at 1-800-828-2688 or 2145 Roosevelt Ave. P.O. Box 7840 Springfield, MA 01102-7840.
Location and growth of the store
Big Y prioritises the creation of new shops in order to extend its current footprint, which is still growing steadily. The majority of Big Y locations are within a 75-mile radius of the company’s headquarters in Springfield.
In 2010, Big Y announced plans for additional stores in Lee, Franklin, and Milford, Massachusetts; each town will get a shop by 2012, according to the company’s website. The Lee shop opened in November 2011, expanding Big Y’s Berkshires footprint.
The Franklin location launched in August of 2012. The Franklin shop is a sibling site to Big Y’s in Walpole; until 2016, those two locations were Big Y’s sole locations in Greater Boston.
Big Y also announced intentions for additional shops in Foxborough and Holyoke, but those plans were eventually shelved.
The initial Milford intentions never materialised, but Big Y currently runs the old Hannaford shops in Milford and Norwood, thanks to the previously stated purchase of eight Hannaford locations. In 2016, Big Y built a shop in Shelton, Connecticut, increasing their total number of stores in the state to 33. Big Y has also expanded via acquisitions on occasion.
In late 2010, Big Y acquired seven shops from A&P, which was departing central Connecticut, in addition to the previously stated eight former Hannaford locations. In a short amount of time, four of these shops were refurbished and reopened as Big Y World Class Markets.
Big Y has locations near the state borders of New York, Rhode Island, and Vermont, but no plans to expand into these states have been revealed. In the near future, Big Y is considering expanding into Rhode Island.
The business has 77 sites as of June 2017. Big Y launched two new retail locations in Milford, Connecticut and Derby, Connecticut on November 7, 2019.
Business Service Locations Date
| Business | Service | Locations | Date |
|---|---|---|---|
| Big Y | Supermarket | 71 | 1936–present |
| Table & Vine | large specialty ■■■■■■ and wine store | 1 | 2002–present |
| Fresh Acres Market | Supermarket | 1 | 2006–present |
| Big Y Express | Gas station | 12 | 2013-present |
How to get your product into Big Y
You can get your product into Big Y by following methods:
Recognize your customer
You should know whether anybody would want to purchase your product before you invest a lot of time and money developing it.
Find out whether it’s possible to safeguard it
Whether your product is knocked off, find out if you can defend it against inexpensive knockoffs.
Put your goods to the test
When your product is on the shelf and no one is there to discuss it, be sure there is a need for it and that the consumer knows what you’re offering.
Make sure your pitch is perfect
Know your statistics, your retailer, and your in-and-out logistics before speaking with decision makers.
Don’t try to accomplish it on your own.
If you’ve never succeeded in retail before, one of the secrets to success is that you can’t do it on your own. Having excellent salespeople, customer service representatives, and marketing partners may help you go from zero to success quicker than if you attempted on your own.
Summary
The Connecticut-based grocery chain, Big Y, has 77 retail sites as of June 2017. The company is considering expanding into Rhode Island in the near future. It launched two new retail locations in Milford, Connecticut and Derby, Connecticut on November 7, 2019.
Key dates of Big Y
| 1937 | Y Cash Market in Chicopee, Massachusetts is purchased by Paul D’Amour. |
|---|---|
| 1947 | The D’Amour family creates a second Y Cash Market in Chicopee, and Big Y Foods, Inc. is formed. |
| 1952 | In Chicpoee, the company opens Big Y Supermarket in a leased location near Westover Air Force Base. |
| 1960 | In Northampton, Massachusetts, Big Y opens a supermarket. |
| 1963 | The company purchases a second property in Northampton and establishes Big Y Wines & Liquors. |
| 1967 | In Springfield, Massachusetts, Big Y establishes a store. |
| 1968 | The corporation buys the Jumbo Supermarket chain, which has seven locations. |
| 1984 | With the purchase of a store in Stafford Springs, the corporation expands its operations into Connecticut; Big Y also acquires the Adams Supermarket network. |
| 1989 | The corporate offices have been relocated to Springfield’s Chestnut Street. |
| 1990 | Big Y launches the Express Savings Club, and firm founder Paul D’Amour passes away at the age of 84. |
| 1993 | Education Express, Educating Kids, and the Big Y Homework Helpline are among the new community-service programs introduced by the corporation; Big Y also opens its first World Class Market in Springfield. |
| 1998 | Big Y Wines & Liquors is renamed Table & Vine, a gourmet food and fine wine and ■■■■■■ store; Big Y Wines & Liquors is renamed Big Y Wines & Liquors is renamed Big Y Wines & Liquors is renamed Big Y Wines & Liquors is renamed Big Y Wines & ■■■■■■ |
| 2001 | The company unveils its new automated, interactive register system. |
Frequently asked questions (FAQs)
People usually ask many questions about “Big Y hours”, some of these questions are given below:
Can people bring their bags to Big Y?
Customers may keep their reusable bags clean by cleaning them with soap and water or disinfectant wipes on a regular basis, according to Big Y. Starting Aug. 1, customers who do not carry their own shopping bags will be charged a ten-cent fee each paper bag.
How many employees does Big Y have?
Big Y is a New England grocery company with headquarters in Springfield, Massachusetts. They run over 80 shops in Connecticut and Massachusetts, employing over 11,000 people, and are proud to be family owned and managed.
Does Big Y deliver?
Delivery is available within an 8-mile radius of the fulfillment Big Y location. Same-day delivery is available for orders placed before 12:00 p.m. After 12:00 p.m., orders will be delivered the next business day.
Why Big Y is named so?
The Employers Association of the Northeast has recognized Big Y as a 2015 Employer of Choice. The shop was called after a Chicopee, Massachusetts junction where two roads meet to create a “Y.” It was founded in 1936 by brothers Paul and Gerald D’Amour.
Where is the original Big Y located?
Chicopee is home to the first Big Y. Chicopee is a city in Hampden County, Massachusetts, United States, situated on the Connecticut River. The city has a population of 55,560 people as of the 2020 census, making it Western Massachusetts’ second-largest city after Springfield.
What time can you buy alcohol at Big Y?
Monday through Saturday, 8 a.m. to 10 p.m., and Sundays, 10 a.m. to 10 p.m., will be open at the new Wilbraham site. According to Big Y, cashiers must be 18 years old or older to handle any alcohol transaction, and shop employees have been educated to guarantee that no minors are sold.
What is Amazon grocery store?
Amazon Fresh is a brand-new grocery store that was built from the ground up to provide customers with a seamless grocery shopping experience whether they shop in-store or online. We’ve used our decades of operations expertise to ensure that all of our products are consistently low in price and that Prime members receive FREE same-day delivery.
Does Amazon sell alcohol?
Alcohol can be purchased at certain Amazon Go and Amazon Go Grocery locations. Customers over the age of 21 may purchase alcoholic beverages. Customers who appear to be under the age of 55 must present valid identification proving they are over the age of 21 in order to purchase alcohol. Before accessing the alcohol area, IDs are verified.
How old do you have to be to work at Target?
You must be at least 16 years old to apply for hourly jobs in Target stores and our Distribution Centers. To apply for a Target Distribution Center position, you must be at least 18 years old. To work in the United States, you must be able to provide evidence of legal authorization.
Can a 13 year old work at Dollar Tree?
Employees at many Dollar Tree stores must be at least 18 years old and have a high school diploma or GED. However, each state’s situation is different. Some businesses recruit children as young as 13, while others hire 16-year-olds with work licenses.
Conclusion
The majority of Big Y locations are open Monday through Friday. The hours are from 7 a.m. to 9 p.m., depending on the location. Big Y is one of New England’s biggest privately owned grocery chains, employing over 12,000 people.
Big Y Foods was founded in 1936 by Paul D’Amour, a 30-year-old Wonder Bread Baking Company route salesman. Sales had risen 20-fold by 1940, shortly before World War II and the shop had grown to three times its original size.
Big Y is a New England grocery company with headquarters in Springfield, MA. Same-day delivery is available for orders placed before 12:00 p.m. Orders are fulfilled within an 8-mile radius of the fulfillment Big Y location.
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