Contact Best Buy for an open box return policy at 1-888-237-8289. Best buy open box return policy is a standard return policy of 15 days for non-rewards and standard rewards, 30 days for Elite Rewards members, and for Elite Plus Rewards members is 45 days.
What is Best Buy’s Open Box policy?
Regarding Best Buy’s Open Box policy, if you are not satisfied with your purchase, you can return or exchange almost everything within certain days. There is a 15-45 day best buy open-box return policy. As a brand new item, you would receive the same return period. Which is 45 days for Elite Plus Rewards members, 30 days for Elite Rewards members, and 15 days for non-rewards and standard rewards. Return Policy Helpline: 1-888-237-8289
Before you want to return or exchange your purchase, know that the time period begins the day you receive your item. This policy applies to refurbished open-box, new, clearance, and pre-owned products.
Best Buy Restocking Fee:
Unless it is a cell phone, DSLR camera, drone, hoverboard, or an expensive appliance, there are no restocking fees. These expensive opened products come with a restocking fee that is 15% of the pre-tax cost of them. The standard return policy for most customers is 15 days. 30 days for Elite Rewards members and for Elite Plus Rewards members is 45 days.
The standard return/ exchange period for cell phones (excluding prepaid phones), cellular tablets, and cellular wearables are 14 days with a $44.9 restocking fee.
The standard return/ exchange period for DSLR cameras and lenses, mirrorless cameras and lenses, drones, premium camcorders, leg and body recovery systems, projector screens, projectors, and special-order products is 15 days with systems, premium camcorders, projectors, projector screens, and special-order product come with a restocking fee that is 15% of the pre-tax cost of them.
Can you return an opened item at best Buy?
Yes, there is a 15-45 day open-item return/ exchange policy. The best buy open box return policy simply depends on your My Best Buy Status.
Best Buy Return Policy:
Open Box return/ exchange can be made within 15-45 days of receiving your order from Best Buy. Best Buy return policy for some common accessories is
Best Buy mobile return policy:
The standard (non-flexible) return/ exchange period is 14 days. This standard return policy applies to all devices that can be activated on a mobile carrier and all mobile phones.
Best Buy TV return policy:
The standard best buy TV return policy for most customers is 15 days. If you are a Best Buy Elite member you can return the TV in 30 days. The standard best buy damaged TV return policy for Elite Plus Rewards members is 45 days. If the product you purchased is unopened, there will no restocking fee.
Best Buy laptop return policy:
The standard best buy laptop return policy for most customers is 15 days, 45 days for Elite Plus Rewards members, and 30 days for Elite Rewards members.
You can return any item purchased on BestBuy.com. You have 15-45 days from purchase to return it. You can return it at any Best Buy store, for fast return processing you have to provide them certain things:
- Your receipt
- The credit card used to make your purchase
- A valid photo ID.
What are non-returnable purchases at best buy?
The non-returnable purchases include:
|Custom orders||Personalized orders||Non-subscription digital content||Prepaid cards|
|Third-party gift cards||Prepaid phone cards||Opened SIM kits||Plumbing items|
|Bidets||Opened consumable items||Batteries||Cleaning agents|
|Ink||3D printer filament||Key fobs||Final Sale merchandise|
Damaged, dented, scratched, unsanitary items or missing major contents may not be returned. Original tags must be attached with the item for best buy to accept a return. Items must be returned in a like-new condition.
Regarding the best buy Return & Exchange policy, damaged items cannot be returned. A cracked/or damaged television would not be returnable.
The best buy open box return policy assures you if you are not happy with your purchase, you can return almost everything within 15/30/45 days depending on your best buy status.
Can you buy open box items from Best Buy?
Open-box items are goods returned by customers and re-sold at a discount. Open-box items from Best Buy can be a great deal. You can buy open box items from Best Buy if the savings are really worth it. You can save up to 20% on every item. But the open box items have scratches or dents, and with no warranties, guarantees, or returns. There are certain reasons why open box items aren’t always as good:
Open-box products were returned due to a defect and repaired, and open-box products aren’t repaired by the Best Buy factory.
Open-box products were used as display models, firstly you have to investigate why a product is being sold open box at best buy.
Open-box products are sold with no warranties, guarantees, or returns.
Open-box product security policies aren’t always stringent enough for Best Buy buyers.
Refurbished items were returned for some reason. Later the Item was checked by the company, repaired the item if necessary, and put it again for sale. One more thing they do not usually come in the original box and some will not have a manual.
Open-Box Excellent – Certified items from Best Buy:
Regarding Open-Box Excellent – Certified items from Best Buy, each product has passed the Certified process. Products in this condition look brand new with no scratches and flaws. They include the original parts and accessories. Excellent- Certified products can be found in Best Buy stores and they include the owner’s manual, as well as the original box.
Open-Box Satisfactory Products from Best Buy:
Regarding Open-Box Satisfactory Products from best buy, products are in satisfactory condition show minor to moderate signs of use and effects. But have no effect on performance. Original packaging may not present but they do not include dents, chips, and deep cracks.
Open-Box Fair Products from Best Buy:
Regarding Open-Box Fair Products from best buy, Original packaging may not present, vital accessories are commonly missing, and they do include significant scratches, dents, chips, and deep cracks. These products are returnable.
Can you return a product without the box at Best Buy?
Yes, you can return the product without the box. Best Buy Open Box Return Policy is a very generous return policy. Make sure all the accessories are with the product when you return. A fee of your return will be deducted if you’re missing an accessory. You have to simply bring your product to the best buy store with all contents and packaging, and proof of purchase and best buy will process your return or exchange.
What is the restocking fee for?
A restocking fee is an amount of money charged by Best Buy for accepting returned goods. They charge a 15% restocking fee for drones, DSLR cameras and lenses, mirrorless cameras and lenses, leg and body recovery systems, projector screens, premium camcorders, projectors, and special-order products are 15 days with systems, premium camcorders, projectors, projector screens, and special-order products. It is also possible to avoid restocking fees by only shopping those products that do not charge such a fee.
How many times can someone exchange an item at Best Buy?
How many times can you exchange an item at Best Buy depends on your history of returns and exchanges. Even if you have a receipt, Best Buy may not accept return or exchange privileges after a warning.
Can you return an item to Best Buy without a receipt?
Returning an open box item without a receipt is not possible. Best Buy’s return policy without receipt is only applicable if you provide a valid photo ID of you. You can return an open box item at any Best Buy store, for return processing you have to provide them certain things:
- Your receipt
- The credit card used to make your purchase
- Or A valid photo ID.
What is Best Buy Open Box Canada return policy?
In Canada Open Box return/ exchange can be made within 30 days of receiving your order from Best Buy and 14 days for computers, monitors, printers, notebook computers, cellular and wireless devices, portable DVD players, camcorders, digital cameras, and radar detectors.
Contact Best Buy in Canada for an open box return policy at 1-866-237-8289. Your receipt is required for both in best buy store and mail returns.The open box return may be refused in the case of missing product’s accessories.They will refund your original shipping cost in some cases.
Frequently Asked Question
Common queries related to Best Buy Open Box Return Policy:
1- Why does Best Buy charge a restocking fee?
Best Buy does charge a 15% or 45% restocking fee for some product categories if you want to return them once opened. Restocking fees may also be charged if the product is returned without all the original packaging and accessories.
2- How does the best buy restocking fee for the camera?
The best buy restocking fee for DSLR cameras and lenses, mirrorless cameras and lenses, is 15% of their purchase price.
3- Can you return something after 15 days?
Return/ exchange period normally starts at 15 days but can be extended to 30 days and 45 days for Elite and Elite Plus.
4- What if you receive a damaged product from Best Buy?
If you receive a product that is damaged in shipping, you can return it during your return and exchange time period to a Best Buy store. You can also return a product if you receive a product that is not the product you ordered from a Best Buy store.
Regarding Best buy open box return policy, you can return anything within 15-45 days.
Standard Best Buy Open Box Return Policy Period:
- 15 days for non-rewards and standard rewards
- 30 days for Elite Rewards members
- 45 days for Elite Plus Rewards members
Best Buy Open Box Restocking Fee For:
- cell phones (excluding prepaid phones), cellular tablets, and cellular wearables –$44.9
- DSLR cameras and lenses, mirrorless cameras – 15%
- Projectors, projector screens –15%
- special-order product – 15%
- Best Buy Return Policy Helpline: 1-888-237-8289