Facebook CEO Mark Zuckerberg has finally spoken over the WhatsApp hush that has badly affected the company’s credibility as a secured messaging app.
Goals of improvements
In a long Facebook post on his official account detailing his priorities areas, Zuckerberg said, “there are four big themesPrivacy
Addressing the concerns regarding the security of users’ data, Mark Zuckerberg clarified that this update does not change the privacy of anyone’s messages with friends and family.”
“All of these messages are end-to-end encrypted which means we can’t see or hear what you say, and we never will unless the person you message chooses to share it.”
Tools for businesses
He said that since many businesses need more than a phone to manage their customer service, the company is “building tools to let businesses store and manage their WhatsApp chats using our secure hosting infrastructure if they would like.”
“We’re in the process of updating WhatsApp’s privacy policy and terms of service to reflect these optional experience.Chats are always protected
WhatsApp has once again assured its users that their conversation remains “protected” and safe on the widely-used messaging app, stressing that “end-to-end encryption of chats will never change”.
Tweet
Taking to Twitter, WhatsApp on its official account said: “Whatever you share on WhatsApp, stays between you. That’s because your personal messages are protected by end-to-end encryption and that will never change.”
WhatsApp doesn’t share user personal data with Facebook
It was followed by “WhatsApp doesn’t share your contacts with Facebook”, “WhatsApp can’t see your shared location”, and “WhatsApp can’t read or listen to your personal conversations as they’re end-to-end encrypted”.