I am BS(CS) and an expert Atlassian engineer having 5+ years experience working in banking, financial, IT and engineering sectors implementing Atlassian software’s including JIRA, Trello, Confluence, JIRA Service Desk and bitbucket. Total I have 15 years experience in IT.I am also certified scrum master(CSM).I was working as a JIRA and confluence administrator with leading bank UAE and have total 3 years experience working in UAE on same role.

My services include:

  1. Installation and upgradation of Jira/Confluence/Jira Service Desk/bitbucket server apps on Linux/Windows.

  2. Manage Jira service desk projects and customization of their customer portals including icon logo branding, workflow customizations, SLA, automation etc.

  3. Managing and customization of complex workflows in Jira including validations, conditions and post function

  4. Managing issue types , screens ,permission, security levels schemes for custom projects

  5. Managing users, groups ,project roles, global permission, spaces, global space permissions

  6. Managing AD integration with Jira/Confluence

  7. Managing installation, upgrade, training on 3rd party Atlassian addon like JMWE,JWT, Scrip runner, Jira portfolio, Zephyr, X-ray, Bob swift, Big picture, Rich filters, SLA Time and report, Profiled, Email the issue and many more etc.

  8. Train team how to use Jira/Confluence effectively.

  9. Managing and customization of scrum and Kanban boards.

  10. Managing Atlassian software and addon licensing

  11. Managing and creating Jira reports and dashboards using EAZYBI reports addon.

  12. Setting up confluence spaces , templates, file list, space permissions

  13. Migration from JIRA/JIRA SD/Confluence cloud instance to server ,from server to cloud and from server to server.

Jawad Haider
Skype : jawad.haider1.