What is EMR/EHR Software?

EHR / EMR software is a computer system that helps healthcare providers manage patient medical records and automate clinical workflows. EHR systems allow providers to: … See patients remotely with telemedicine sessions and prescribe medications electronically. Sync information

Are you thinking about implementing eClinicalWorks EHR in your practice? Or looking for new features of eClinicalWorks EMR software? Well, look no further. Here we’ll be discussing some of the most innovative features of eClinicalWorks EHR software.

eClinicalWorks is a Massachusetts-based company that offers Practice Management (PM), Electronic Health Records (EHR), and population health software and services to physicians and other healthcare providers. It’s a cloud-based EHR software that focuses on molding their services in accordance with your medical practice. Needless to say, their services help when you scale up your practice as well. In addition, they also offer unique services such as their virtual assistant ‘Eva’.

Founded in 1999, the objective of eClinicalWorks has always been to help doctors go paperless and simplify clinical and administrative workflows. In order to accomplish that mission, eClinicalWorks EMR understands the unique needs of each practitioner and provides the services that would fit their needs.

Some of the creative features of eClinicalWorks EHR include:


Eva is a virtual assistant include in the latest eClinicalWorks EHR 11 version. Eva is the healthcare IT industry’s first virtual assistant that simplifies your point of care through powerful tools. You can ask Eva to show you the latest lab results of a patient, progress notes, insurance claims, patient history, etc. You can ask Eva to compare your patient’s current progress with the previous progress report. Anything that an EHR software can do, Eva can do as well. You can ask Eva to schedule or reschedule appointments with patients, track medications and so much more.

In addition, you don’t even have to type all of that. Eva uses voice recognition technology to understand your voice commands. Suppose you want to book an appointment. All you have to say is, “Eva, book an appointment tomorrow for John Doe at 6:00 pm”. And there you have it, Eva would book an appointment for John Doe. It simply provides a whole new meaning to streamlining your operations and workflows.

The unique aspect of Eva is that you can do all that, without any interference in your workflows. According to most reviews, the eClinicalWorks EHR software’s virtual assistant Eva is a game-changer in the industry.

Ease of Access

eClinicalWorks EHR focuses on creating ease for practitioners and their patients. This also includes creating ease in terms of accessing patient information and connecting with the patients themselves. eClinicalWorks offers a cloud-based EHR software that enables you to check patient information, view vital stats, check lab results, etc. In addition, you can also integrate with laboratories to issue e-prescriptions directly and connect with referred doctors to share patient information.

On the other hand, eClinicalWorks EMR enables patients to book/reschedule appointments, check prescriptions, and even connect with their practitioners through the patient portal. So not only does it create ease for the physicians but also their patients by providing ease of access.

Safety and Compliance

eClinicalWorks understands the importance of ensuring patient information safety and confidentiality. That’s why they focus on compliance with the Health Insurance Portability and Accountability Act (HIPAA). In addition, eClinicalWorks has also achieved stage 2 of Meaningful Use.

Prescription Drug Integration Tool

Whenever you’re prescribing medicine to a patient, you might be required to go through state databases to ensure patient safety. This can be a headache, especially when you might need to issue multiple medicines. Up until now, there was no real way to streamline this process. However, eClinicalWorks EHR software also provides a prescription drug integration tool that helps search the prescribed medicine through all of the states’ databases.

This will help reduce any accidental side effects and allergies for the patients.


eClinicalWorks EHR offers flexible and highly customizable services that act as one unit and enable you to integrate other services as well. Suppose, you want to implement EMR and RCM of eClinicalWorks, but a practice management solution of another company. With its interoperability and integrative technologies, you can get a seamless experience even then.

Similarly, you can also integrate with another practice’s EHR software to transfer patient information and notes.

Read more about the top alternative EHR software to eClinicalWorks.

ePHI Storage

eClinicalWorks EHR also offers electronic Protected Health Information (ePHI) that includes all eighteen identifiers. This helps ensure patient information safety and adds layers of security to safeguard it. Some common examples of ePHI include lab results, e-prescriptions, SOAP notes, MRIs, Ultrasounds, X-rays, and even workflows saved in your system.


Every practice in the US has experienced a decreased footfall in their practice ever since the pandemic started. In order to cater to the patients in their homes, eClinicalWorks EMR offers telehealth or televisits services where you can connect with your patient through an internet connection. This has optimized the healthcare industry by providing a simpler approach to patient care during the pandemic. This has particularly beneficial applications in rural areas.

Revenue Cycle Management

In the latest version of eClinicalWorks EHR Software, you would also experience a new and improved Revenue Cycle Management (RCM) software. In addition to the previous services, it also includes patient insurance eligibility, credentialing, and enhanced analytics. eClinicalWorks EHR offers complete end-to-end revenue cycle management software that ensures you get all the services you need to streamline your billing needs.

Final Words

Here you go, folks! Here are eight of the most amazing features that eClinicalWorks EHR offers. Although, you’ll find numerous EHR service providers in the healthcare IT industry. It’s really about the quality of service that eClinicalWorks provides physicians and practitioners that sets it apart. Then there are other aspects to consider as well like reviews of other practitioners about eClinicalWorks EMR.

Although eClinicalWorks takes the lead in our books when it comes to EHR software. Before investing in any EMR solution, make sure to check the reviews, and seek expert advice from professionals regarding it. After all, you don’t want to get stuck with some lame solution. Also, make sure you get amazing features like the ones we mentioned so you can enjoy their perks.