The USB (Universal Serial Bus) port is a familiar and extremely handy piece of technology that increases your computer’s versatility. When this old and reliable USB port stops working, it is a huge inconvenience.
We rely on USB ports to run an array of frequently used devices including the keyboard, mouse, webcam, external storage devices, microphones and speakers. We can sum it up to say that a huge percentage of the computer’s external hardware devices run through the USB port.
How To Fix USB Code 43 Error Problem?
Usually, when you plug in an external device to the USB port, Windows recognizes it and installs the set of drivers necessary for internal communication. When Windows fails to recognize the device and its drivers, it displays the error message: Windows has stopped this device because it has reported problems (code 43).
Here are some steps that might help you solve this problem.
1. Insert into a Different USB Slot
There is always a chance that the specific USB slot is malfunctioning. If this is the case, your simple solution would be to unplug the device and plug it into a different slot. There are usually at least two USB slots, so if one of them works, you know the problem is not in your software.
If this does not fix your problem, continue to the next step.
2. Restart
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Restarting your device might help solve this problem.
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Here are the steps to attempting this method:
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Unplug all USB devices.
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Shut down the system.
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Rest the system for at least 5 minutes.
[If you are using a laptop, remove the battery while resting your system, then reinsert it.] -
Boot your device.
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Connect the USB device.
If this does not fix your problem, continue to the next step.
3. Run Troubleshooter
The Hardware & Devices Troubleshooter in Windows might be able to fix error code 43 on any hardware device. There is a good chance it might work on yours too.
Here are the steps to attempting this method:
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Make sure the device is plugged in.
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Press Windows + W.
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Search for “Troubleshooting” to open the Control Panel.
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Click on “Hardware and Sound”.
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Select “Hardware and Devices” from the list of troubleshooters.
[You can right-click on “Hardware and Devices” and select the option to run ad administrator.] -
Click on the “Advanced” button and confirm that the option “Apply repairs automatically.” is selected.
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Click “Next” to run the troubleshooter.
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Once the troubleshooting is done, restart the system and check.
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If this does not fix your problem, continue to the next step.
4. Update USB Drivers
The problem might be that the driver of your USB device is outdated. This might be the cause for the error code 43. Try updating the driver.
Here are the steps to attempting this method:
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- Open the Start menu.
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- Search for “Device Manager”.
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- Double-click on the top result.
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- Right-click target driver.
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- Select “Update Driver Software”.
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- Select “Automatically search for updated driver software”.
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[In case your driver is fully updated, uninstalling and reinstalling it might help.]
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- Update the driver.
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Alternatively, you can use an online driver updater. If this does not fix your problem, continue to the next step.
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5. Diagnose (in Device Manager)
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The Diagnose option in Device Manager might be a solution to the error code 43 problem.
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Here are the steps to attempting this method:
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- Open the Start menu.
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- Search for “Device Manager”.
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- Double-click on the top result.
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- From the list of installed devices, find the device that is malfunctioning.
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- Right-click and select “Uninstall”.
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- Select OK in the confirmation dialogue box.
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- Right-click on the Computer Name in Device Manager.
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- Select “Scan for hardware changes.” Device Manager will scan your system and automatically reinstall your device.
Once the process is done, right-click the device and check properties. If your device is working now, the message “The device is working.” will show up on the “General” tab.
If this does not fix your problem, continue to the next step.
6. Install the USB Driver in Compatibility Mode
Try to fix the error by installing the most recent USB controllers in compatibility mode.
Here are the steps to attempting this method:
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- Visit the manufacturer’s website.
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- Download the latest driver and save on your local drive.
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- Right-click on the downloaded setup file.
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- Click properties.
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- Click “Compatibility”.
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- Select the option “Run this program in Compatibility mode.”
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- Select OS from the dropdown menu.
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- Once the driver is installed, check if the error is fixed.
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If this does not fix your problem, continue to the next step.
7. Restore Windows to a Previous Date
Was your USB device and driver working perfectly fine just a few days ago? You can use the System Restore tool to try to fix the error code 43 since it can often fix errors with device recognition.
Here are the steps to attempting this method:
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- Press Windows + R to open Run.
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- Type “rstrui” in the text box and click OK. This will open System Restore.
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- Select “System Restore”.
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- Click “Next” to see more options.
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- Select a system restore point from the time the device was working.
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- Click “Next”.
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- Click “Finish”.
- Press “Yes” in the confirmation dialogue box to revert Windows to the selected point.
Hope it helps!
Thank you for reading!