5 Things to look for in a NextGen EHR Demo


Before finalizing an EHR solution for your healthcare organization, you should confirm if it caters to your specific requirements. You certainly need to add various factors into your consideration list, including feature set, upload time, and customizable sections. It is really no longer a question if you need to opt for any EHR demo: you do. This makes you capable of evaluating all functionalities and making an informed decision based on your practice’s requirements. Moreover, it allows you to test drive the solution to see how it will adapt to your healthcare setting. Since you understand that EHR software can be a major investment for your healthcare facility, it is important that you decide on a solution that saves you time and hassle and enhances overall clinical efficiency. If you are a healthcare provider who wants to consider NextGen, then you should evaluate multiple aspects before requesting for its demo. To help you keep focused, we have compiled a list of things that every physician should look for in the NextGen demo. So, let’s start!

  1. Patient Registration

NextGen comes with an electronic patient registration system that supports secure transfer of information between registration and connected systems. During the demo, you have to make sure that providers at connected and on-site clinics can have quick access to a patient’s health history and demographics. Not only this, it should also enhance the accuracy and speed of both the scheduling and insurance billing departments. For better patient satisfaction, the digitized registration functionality should help create efficiencies and eliminate unnecessary questions to save users time that they otherwise spend on registration. Ensure that the electronic patient registration tool helps clinicians minimize the manual workload related to the registration process such as patient checkouts, scheduling, and billing. Consumers should also check if it supports them by eliminating burdensome admin tasks like entering patient’s demographics and historical information, and manually scanning insurance cards.

Patient Portal

NextGen’s cloud-based patient portal includes a Custom-Check-In functionality that allows clinicians to create custom check-in processes according to the appointment type. Patients should be able to make payments, request medication refills and schedule appointments. Be sure to evaluate if messaging and video chat for telehealth visits facilitate communication with your physicians. It is of pivotal importance to check if this patient portal functionality streamlines the entire process of documentation.

Claims Management

NextGen claims that their fully integrated claims management and medical billing solution offers complete access to claims management platforms. So, while evaluating this feature, notice if it gives you control over the entire billing process — scrubbing claims of errors, automated billing statements, insurance verification and more. During the demo, make sure you are able to gain access to all of the tools and resources needed to manage the toughest administrative and financial tasks. It is also suggested that you see how the pre-processor lets you separate valid claims from claims with errors. Further, it is wise to check if upfront eligibility clarification clears financial responsibilities for you.

Population Health Management

NextGen’s population health management solutions aggregate patient data from multiple sources for analysis. During the demo, confirm that it enables you to improve patient engagement, healthcare quality, and reduce costs with meaningful insights. The sophisticated analytics in population health tools should drive meaningful insights across administrative, clinical and financial data. Its outreach engine should let you notify patients of their care gaps. Using this powerful data, clinicians should be able to better monitor, group, manage, and document patients to improve disease management.

Telehealth and Mobile Solutions

NextGen offers e-visit, a virtual office visit between the patient and the provider using YourHealthFile, NextGen demo office EHR, and patient portal. It is conducted by videoconference, phone, or online chat. While evaluating the demo, check if this functionality allows your patients to communicate and make hassle-free payments using payment processing partners. It should support third-party invitations, virtual visits, and provide hub-and-support functionality. Overall, it must improve safety and offer healthcare providers access to patients who can’t travel because of condition, age, distance, or amid this unprecedented health crisis. E-visits should be affordable, easy to set up, and fully HIPPA-compliant.

NextGen also claims that its mobile solutions streamline clinical documentation and workflows for improved efficiency with access via any internet-enabled device. During the demo, you should definitely see if your sensitive medical data remains secure on their servers. These mobile solutions must compliment your existing clinical workflows through their intuitive and easy cloud-based platform. Not only this, you should also confirm that these solutions serve as an essential, integrated extension to your EHR solution that enables caregivers to be more productive each day. The demo phase should make it crystal clear if NextGen mobile workflow equips your staff to view, create and share key clinical content, capture images, write e-prescriptions, and view schedules.

Final Thoughts

Before you purchase this software for your medical facility, go for the NextGen Demo version to check out its functionalities, ease of use, and level of customizations in terms of your practice requirements. Don’t forget to double-check if it includes all the tools you need to run an organized and profitable healthcare practice.