Virtual Telephone Services for Home & Offices

There is no doubt that Virtual Landline is the new hot commodity in the market and everyone wants it. This revolutionary technology not only has marked its place in the business world but it has also caught the attention of residential users. When looking for the right VoIP service provider for your home and business phones, you might find that while the technology is the same the experience is different. Most importantly the prices of residential VoIP services are quite easily understandable. However, VoIP businesses have a lot of categories and different pricing plans. This is because the residential phone systems are straightforward, whilst the needs of every business are different.

Prices and features :

Usually, a VoIP residential VoIP telephone service has the same forty class five soft switch features. VoIP Residential service providers commonly have one or two telephone lines, one or two voice mailboxes, no extensions, one telephone number, one virtual extension or forwarding number and have unmetered or cheap minutes per month. Since the playing field is so level, every provider pretty much has a straightforward listing including low prices, features, and any other exclusive features if they have any.

Home and office Virtual Landline overlap :

Small businesses usually overlap both VoIP categories. Several businesses simply want cheap minutes, while there are businesses that want a virtual PBX (Private Branch Exchange). For the former, Virtual service providers just allow businesses to employ the same plan as residential. However, the main difference in those cases is the ‘reasonable use policy’. Since businesses generally use more minutes than home users, so as long as the small businesses don’t operate call centres or use auto-diallers and strictly comply with the rules then they qualify as a small business. They get the same service and the price as a residential user.

More solutions with Virtual Landline :

In addition to minutes and phone, business Virtual Landline systems offer a host of software and hardware solutions that are more advanced than what any residence would need. Other than automatic attendant VoIP business providers also offer SIP (Session Initiation Protocol) trunking, conference bridges, telepresence and much more. A lot of VoIP service providers offer a desktop app that integrates with other programs. Some providers also have call centre specific software which analyses call queues and help managers and supervisors to help their employees in delivering better customer experience.

Business Virtual Landline solution pricing:

Various business Virtual Landline service providers have tiers of pricing which is similar to phone and PBX systems they want to replace. However, the technical functionalities of the service are not always the same as legacy phone systems. Traditionally, it used to be that one phone number and one phone line were the same. But a VoIP phone line can manage several calls simultaneously, which are called ‘channels’. The amount of phone calls that one telephone number can take is largely limited by the available bandwidth. This way any large business can make more than a a hundred calls at the same time easily. In comparison, residential VoIP services have a maximum of three VoIP channels. Two concurrent calls, plus one inbound or on-hold call waiting. In business VoIP, all the inbound phone calls are routed as extensions of the main phone number, unless the business buys additional direct phone numbers. Another great feature of business VoIP is that all outbound calls or calls made with mobile apps have the identical caller ID as the main business number.

Like VoIP channels capacity, human capacity is not as simple as just adding more bandwidth. Hence, business VoIP providers offer features like call groups, call queue and automatic call back (ACB), at a premium. Of course, all such features wouldn’t be suitable for a home setting.

Read more to know How Cheap VoIP Calling works?

Not everybody is aware of how VoIP phone technology works and it’s understandable that some people might be sceptical of the cheap prices being advertised by service providers. However, these aren’t just marketing tactics, hosted VoIP providers actually are capable to provide local and international phone calls at cheaper rates relative to the rates that charged by old traditional telephone operators. This huge difference can make for a cheaper bill for people with long-distance family or friends, but the magnitude of savings can be much bigger for enterprises.

VoIP and International Calls for Mobile Devices

Depending on the configuration of the SIP trunking or package bought from a hosted provider, international phone calls from mobile devices will not need any separate charges. Mobile devices will be treated like any other SIP endpoint. Phone calls can be forwarded from and to mobile phones, like IP desk phones.

With VoIP phone technology and cheap international calls, the world just got a bit smaller. In today’s truly international economic landscape and business environment of today, there can be a no bigger asset than being able to inexpensively and instantly contact anybody, despite their physical location.

Here are some VoIP International Calling Plans

VoIP international calling plans can be either pay as you go or subscription-based, like domestic plans. A subscription-based plan will usually include a particular number of minutes at the base rate. In the majority of cases, international calls are separately charged dependant on the destination. Few operators also provide a separate subscription plan for international calls.

The other type of international calling plan pay-as-you-go. For this kind of plan there is no monthly cost, however, every individual phone call is separately charged. It’s more suitable for enterprises that don’t have a traditional need for calling international phone numbers but will rarely have to contact suppliers, partners or customers.

Some service providers even offer plans which comprise of VoIP unlimited calls to several countries or to specific destinations. International phone calls to other regions are charged at regular rates. This can be beneficial for businesses that have to communicate frequently with distributors or providers located around the world.

If you want to make cheap international calls and free calls in the UK, then you should switch to VoIP business.