Definition of Technical support:
User-friendly assistance for individuals having technical problems with electronic devices. The technical support team is composed of individuals that are familiar with the ins and outs of a device. With this knowledge, they are able to troubleshoot most problems that a user experiences. Information on how to reach technical support is usually provided with the packaged materials included with a device. Technical support may be provided over the phone, through email, or with a live-chat interface.
A service provided by a hardware or software company which provides registered users with help and advice about their products.
How to use Technical support in a sentence?
- I had to contact the technical support because I was having some issues with my computer and needed help badly.
- Our company just opened a new technical support division to reduce the call stress placed on our existing customer service department and effectively assist our clients.
- Software companies typically provide technical support and bug fixes for only a limited time.
- In order to provide the customer with technical support the company had to hire and equip a new team of customer support specialists.
Meaning of Technical support & Technical support Definition