Technical support

Technical support,

Definition of Technical support:

  1. User-friendly assistance for individuals having technical problems with electronic devices. The technical support team is composed of individuals that are familiar with the ins and outs of a device. With this knowledge, they are able to troubleshoot most problems that a user experiences. Information on how to reach technical support is usually provided with the packaged materials included with a device. Technical support may be provided over the phone, through email, or with a live-chat interface.

  2. A service provided by a hardware or software company which provides registered users with help and advice about their products.

How to use Technical support in a sentence?

  1. I had to contact the technical support because I was having some issues with my computer and needed help badly.
  2. Our company just opened a new technical support division to reduce the call stress placed on our existing customer service department and effectively assist our clients.
  3. Software companies typically provide technical support and bug fixes for only a limited time.
  4. In order to provide the customer with technical support the company had to hire and equip a new team of customer support specialists.

Meaning of Technical support & Technical support Definition