Service level agreement

Service level agreement,

Definition of Service level agreement:

  1. Contract between a service provider and a customer, it details the nature, quality, and scope of the service to be provided. Also called service level contract.

How to use Service level agreement in a sentence?

  1. The service level agreement was honored and the customer experienced great customer relationship skills and problem solving skills when dealing with the company.
  2. The service level agreement was good for everyone, cause it guaranteed that the customer and service provider would get along well.
  3. You should always make sure that the person you are dealing with is honest when you are doing any sort of service level agreement .

Meaning of Service level agreement & Service level agreement Definition