Service level agreement,
Definition of Service level agreement:
Contract between a service provider and a customer, it details the nature, quality, and scope of the service to be provided. Also called service level contract.
How to use Service level agreement in a sentence?
- The service level agreement was honored and the customer experienced great customer relationship skills and problem solving skills when dealing with the company.
- The service level agreement was good for everyone, cause it guaranteed that the customer and service provider would get along well.
- You should always make sure that the person you are dealing with is honest when you are doing any sort of service level agreement .
Meaning of Service level agreement & Service level agreement Definition