Paying by phone Payments can be made through the GTL automated system by dialing 18004838314. The automated system will detect the phone number you are calling from and will ask you if this is the number you want to pay.
In these cases, you can call GTL on 8004838314 to create a prepaid calling account and receive calls again. Please note that inmates must call the prepaid pickup service or use the inmate’s debit account to answer mobile phone calls.
If you prefer to use a telephone system, you can call the toll free number 8004838314. You can use this telephone number to set up your prepaid account and top up money. You must have the inmate’s name, location, and sometimes ID number to open the account.
To deposit funds into a deposited PIN debit account, you must first create a ConnectNetwork account. During this process, you will be asked to select an institution and add an inmate you wish to be admitted to. Once this setup is set up, you can start depositing.
A: Deposits can be made through USPS or Western Union, or you can purchase a prepaid debit card from many local retailers that can be used with GTL’s automated systems. Prepaid cards with the Visa, MasterCard or Discover logo are basically compatible.
Sending and Receiving Money Using a Phone Number
Federal Bureau of Prisons detainees have access to a monitored telephone system that allows them to establish authorized contacts. Telephones are available in inmates’ apartments. Inmates can make calls for up to 300 minutes per month.
Our trust fund service allows you to deposit money directly into a deposited commission account. The detainee can then use that money as cash to make a series of purchases from the Institutional Commissioner (items vary depending on the location of the institution).
A common reason why a person cannot answer a call from an inmate is because they only have a cell phone and cell phones cannot receive calls. Creating a prepaid account through the companies mentioned above can usually get around this problem.
Interstate prepaid and debit fees are 0.21 per minute, and interstate collection fees are 0.25 per minute.
15 minutes call *
Your friends or family can’t just call your phone number. You should call 1800CALLATT and select the Log in to Wireless option when prompted. Then enter your 10-digit WiFi number to connect. Confirm with your wireless service provider that you can receive calls.
Using the identification numbers of your inmates, you can get out of a secure answering machine quickly and easily without contacting the system. Calling the local phone number of any facility that offers inmate voicemail will let you know the cost of leaving a message. To leave the message, select the detainee using the identification number.
You can deposit money into this online account at MoneyGram (code 3216) or at the kiosk in the visitor area with the InmateAid number. With our delivery service, the inmate is called more often for money than him.
I just read TextNow’s support response to another person’s question about receiving calls from a jail / prison that the app cannot answer incoming calls, so no calls from jail are available. This conversation is free.
To request a refund, the Securus direct billing account holder must call 1-8008446591 and speak to a customer service representative who can assist with the refund request. In these cases, the refund is free for the customer.