Everything you Need to Know About Cloud Managed Services

Managed services is a popular term that can cover a multitude of things. Today, enterprises are integrating their infrastructure to the cloud and leveraging its benefits. Managed services refer to a third-party IT provider or all of the businesses’ needs. With the business of all sizes, there is no fix set in managed services. An enterprise can outsource to the service providers with managed service packages that are designed to implement in your infrastructure.

Types of Managed Services

  1. Backup as a Service:- This service aims at backup and recovery. All the data that is stored in your infrastructure will be backup up by the service provider on a secure off-premise server. The frequency of the backup depends on the plan you have picked. A recovery plan lays out the solution, setting specific solutions whenever there is a potential risk to your data.

  2. Desktop as a Service:- With this managed service, a third party hosts the backend of the virtual desktop infrastructure. In this service, the entire operating system runs from the service provider’s side when you log into your desktop as a service. It can be accessed by software on a computer or online. It is a perfect solution for enterprises, who operate with critical data.

  3. Managed Networks and Infrastructure:- You can outsource your network and infrastructure for a seamless workflow and reduced cost. In this managed service, the service provider will maintain servers virtually and conduct maintenance and backups offsite. On the other hand, some service providers will host and maintain servers in their own data centers or will rent space on their own servers. You can analyze your business needs and can choose which option is best for you and how much data you are looking to store. If you are thinking to purchase hosting and own a server, then it can be a rip off for you. In that case, you can choose managed service providers.

  4. Security as a Service:- It is an outsourcing security model. The majority of SaaS solutions are deployed through the cloud. However, some providers will also install a physical component in the company’s environment. Security as a service package should include patch installation verification, security reporting, Anti-virus protection, log management and analysis, system monitoring, testing, and remediation.

  5. Managed Communications:- Managed communications also known as unified communications, combine voices, video, chat, and email into one service. In this way, your employees can connect on a single platform, instead of logging into plenty of applications. Unified communication allows you instant messaging, video conferencing, file sharing, hosted phones, emails, virtual rooms, calendar sharing, and administrative portals.

  6. Software as a service:- In this service, the service provider distributes applications through the cloud and then can act as an intermediator for your company. However, you can directly go through the software developer, but by going through the service provider, you are guaranteed that you will get the newest updates at no extra cost. They can make your experience more personalized and workflow smoother.

  7. Support Services:- This type of managed service covers helpdesk and troubleshooting needs. They are quite popular services in the market due to their high demand. In this, the service provider takes care of everyday problems like password resets and software updates. Most of their services will cover mobile devices, tablets, and printers. And some service providers also offer on-site solutions when necessary.

Benefits of managed services

Despite the fundamental importance of the cloud, it is hard for a growing business to create an on-premise team to ensure that everything runs smoothly without losing the focus on the core business. Today, a number of companies are choosing cloud services to take benefit from cost-effective and well-managed computing resources.

  • Cost Saving:- One of the greatest advantages of managed services is its cost-effectiveness. Staffing a full-time on-premise team is very expensive. And it is also unnecessary if when you can outsource these services at the fraction of the cost. With a lowered cost, flexibility is another advantage of cloud services.

  • Flexibility and Scalability:- Cloud service solutions are very flexible. You will get a package of services that perfectly suits your requirements. They will proactively explore and identify improvements that can be made to directly support your business objectives. The managed service providers offer scalable solutions that can accommodate rapid changes without any delay in your service. You can easily fulfill your growing requirements while eliminating the risk of downtime.

  • High Reliability and Performance:- You can expect highly reliable solutions and performance from the managed service providers. They maintain the cloud environment, constantly monitor performance, and also make sure that there is no issue with the system and the workflow. In addition to that, they also make sure that cloud infrastructure is constantly functioning at optimal levels. They also take measures to identify potential risks. With cloud services, you can remain focused on your core business goals.