Customer orientation

Customer orientation,

Definition of Customer orientation:

  1. A group of actions taken by a business to support its sales and service staff in considering client needs and satisfaction their major priorities. Business strategies that tend to reflect a customer orientation might include: developing a quality product appreciate by consumers; responding promptly and respectfully to consumer complaints and queries; and dealing sensitively with community issues.

  2. = customer focus .

Meaning of Customer orientation & Customer orientation Definition