Critical to customer (CTC)

Critical to customer (CTC),

Definition of Critical to customer (CTC):

  1. Measurable standards of performance for a product or service that are essential in order for that product or service to meet the requirements of the customer. Critical to customer elements are targeted for process improvement initiatives in order to identify ways to improve business or manufacturing processes.

Meaning of Critical to customer (CTC) & Critical to customer (CTC) Definition