Cash Sutton Bank Terms of Service
CASH APP PREPAID CARD PROGRAM AGREEMENT
This Cardholder Agreement is in force from August 19, 2021 until August 19, 2022. SERVICE TO CUSTOMERS INFORMATION ON HOW TO CONTACT US: Square, Inc., 1455 Market Street, Suite 600, MSC 211, San Francisco, CA 94103, USA is the company’s address. Attention: Customer Service – Legal. Support is available at Cash App Support. Customer Service Toll-Free Number: 1-800-969-1940.
. This Agreement
This Cash App Prepaid Card Program Agreement (this “Agreement”) is a contract between you and Sutton Bank, a member of the Federal Deposit Insurance Corporation (the “Bank”), outlining the terms and conditions that govern the Cash App Prepaid Program (the “Program”). This Program is offered in cooperation with Square, Inc., Square Capital, LLC, or Cash App Investing LLC (collectively "Square"Cash )'s App services (the “Cash App Services”). The Cash App Terms of Service, which can be found at Terms of Service | Cash App (“Cash App Terms of Service”), govern participation in the Cash App Services. The Bank is not a party to the Cash App Terms of Service and has no obligation or liability in connection with them.
Certain Definitions and General Information
“Card” refers to the Bank-issued Cash App Visa Prepaid Card, which you can use to make purchases and cash withdrawals as indicated in Section 18. If you select to receive a physical card, each Card will be a virtual card with a 16-digit account number and a physical card embossed with the same 16-digit number (See Obtaining a Physical Card). You agree to be bound by the terms and conditions of this Agreement, as well as the Cash App Terms of Service, by accepting and using the Card. The records kept by the Bank for each Card to prove transactions initiated using the Card are referred to as a “Card Account.” Square’s “Cash App” is a payment service and financial platform.
Fee Schedule
The costs for the Cash App Prepaid Card are listed below. All fees assessed by us are withdrawn from your Card Account’s available balance. If your Card Account does not have enough funds to cover a fee, the fee amount will be taken from any funds that are later loaded to your Card Account.
The fees that apply to your Card Account are as follows:
Get Started
| All Fees | Amount | Details |
|---|---|---|
| Card Purchase (standard) | $0 | Fee charged for purchase of the Cash App Visa Prepaid Card. Other card types may be offered for purchase. |
Monthly Usage
| Fees | Amount | Details |
|---|---|---|
| Monthly Fee | $0 |
Cost to Add Cash
| Fees | Amount | Details |
|---|---|---|
| From your Cash App Account | $0 |
Get Cash
| Fees | Amount | Details |
|---|---|---|
| ATM Withdrawal-In Network | $2 | “In-network” refers to the Visa ATM Network. |
| ATM Withdrawal-Out-of-Network | $2 | This is our fee. “Out-of-network” refers to all the ATMs outside of the Visa ATM Network. You may also be charged a fee by the ATM operator. |
| Cash Back at Point of Sale | $0 | This is our fee. Retailers may charge additional fees. |
| ATM Decline-In Network | $0 | "In-network” refers to the Visa ATM Network. |
| ATM Decline-Out-of-Network | $0 | This is our fee. “Out-of-network” refers to all the ATMs outside of the Visa ATM Network. You may also be charged a fee by the ATM operator. |
| Foreign Transaction Fee | $0 | This is our fee. You may also be charged a fee by any retailers or financial institutions involved in your transaction. |
Other
| Fees | Amount | Details |
|---|---|---|
| Inactivity Fee | $0 | |
| Replacement Card (Standard) | $5 | Per replacement card ordered. If other card types are offered for purchase, such replacement fee may be higher. |
| At this time, FDIC insurance is not available. No overdraft/credit feature. Cash App Visa Prepaid Card customer service can be reached by calling 1-800-969-1940, writing to Square, Inc., 1455 Market St., Suite 600, San Francisco, CA 94103, USA, Attn: Customer Support – Legal, or visiting Cash App Support. For general information about prepaid accounts, visit cfpb.gov/prepaid. Call the Consumer Financial Protection Bureau at 1-855-411-2372 or go to cfpb.gov/complaint if you have a complaint about a prepaid account. |
Electronic Disclosures and Communications
**With Your Consent. To the extent permitted by law, you agree to use electronic signatures and to receive all records, notices, statements, communications, and other items that we may otherwise be required to send or provide to you in paper form for all services provided to you under this Agreement and in connection with your relationship with us (collectively, “Communications”) electronically (e.g., by mail). By electronically accepting and agreeing to this Agreement, you represent that: (1) you have read and understand this consent to use electronic signatures and to receive Communications electronically; (2) you meet the minimum hardware and software requirements specified below; and (3) you have read and understand this consent to use electronic signatures and to receive Communications electronically.
Participating in the Program
To participate in the Program, you must (a) have previously agreed to the Cash App Terms of Service and the Cash App Privacy Policy, both of which can be found at Terms of Service | Cash App and This Privacy Notice applies to your use of our Services, and covers only information collected in connection with your access to and use of our Services.; (b) register with Square on Cash App; (c) accept and agree to this Agreement and our Privacy Policy; and (d) be a U.S. citizen (or a legal.
Card
The Bank is the one who issues the card. The Card is not a gift certificate or a gift card. The Card is a debit card, not a credit card. The Bank retains ownership of the Card, which must be returned upon demand. The Card is non-transferable and cannot be redeemed for cash. The Card cannot be transferred or assigned and is not for resale. The Card is not linked to any other account with us in any manner. The Card is non-transferable, and it may be cancelled, repossessed, or revoked at any moment, pursuant to applicable legislation, and without prior notice. The Card is not intended for business use, and if we discover that it is being used for business reasons, we may close your Card Account. We have the right to refuse to process any transaction that we consider may pose a security risk.
Card Account
You understand and agree that the amount of money in your Card Account is restricted to the amount of money in your Cash App. The Federal Deposit Insurance Corporation (FDIC) does not protect the funds in your Card Account. There will be no interest paid on the funds in your Card Account. You also understand and accept that if you have both a virtual and a real Card, both of them will access the same Card Account.
Obtaining A Physical Card
You can select to acquire a physical Card only after your virtual Card has been activated. Follow the instructions provided by Square via the Cash App to receive a real Card. When you request a physical Card, we will send it to you within 5-7 days of receiving your request.
Activating Your Virtual Card
When you order the Card, you will be asked to give personal information in order to authenticate your identification. Before you may use your Card, you must first activate it. You can activate your Card by using the Cash App and following any activation instructions provided by Square. By activating your Card, you represent and warrant to us that: (a) you are at least 18 years old (or older if you live in a state where the majority age is 18); (b) you are a United States citizen or legal alien residing in the United States; (c) the User Information is true, accurate, current, and complete; and (d) you have received a copy of this Agreement and our Privacy Policy and agree to be bound by them.
Activating Your Physical Card
When you order the Card, you will be asked to give personal information in order to authenticate your identification. Before you may use your Card, you must first activate it and set a PIN. (For more information, see PIN Security and Setting a PIN.) You can activate your Card by using the Square App and following the activation instructions. By activating your Card, you represent and warrant to us that: (a) you are at least 18 years old (or older if you live in a state where the majority age is 18); (b) you are a United States citizen or legal alien residing in the United States; (c) the User Information is true, accurate, current, and complete; and (d) you have received a copy of this Agreement and our Privacy Policy and agree to be bound by them.
Setting a PIN & PIN Security
If you choose to acquire a real Card, your physical Card’s PIN will be the same as your virtual Card’s. When you opt to add your virtual Card to a digital wallet, you’ll need to create a PIN for it. (For further information, see Adding Your Card to a Digital Wallet.) If you want to acquire a real Card but haven’t yet set a PIN for your virtual Card, you’ll need to do so when you activate your actual Card. Your virtual Card’s PIN will be the same as the PIN you selected for your actual Card. If you choose to acquire a real Card and have previously set a PIN for your virtual Card, the PIN you choose for your virtual Card will also be your physical Card’s PIN.
FAQ’S
Can I send 5000 through Cash App?
The amount of money that can be sent online has been enhanced by the Cash app. You can now send up to $250 in as little as seven days. You can also get up to $1000 in a month. You can send money worth more than $5000 with ease.
How do you increase Cash App limit from 2500 to $7500?
Your account can be upgraded to a send limit of $7,500 per week and an unlimited receiving limit if you go through the verification process. To increase your Cash App limit, you must provide your entire legal name, your social security number’s last four digits, and your date of birth.
How do I get the 7500 Cash App limit?
To boost your Cash App weekly limit to $7,500, you must validate your account and identification by submitting your full legal name, the last four digits of your SSN (social security number), zip code, phone number, and your date of birth (DOB).
Can you send 3000 Cash App?
On a basic Cash App account, you can transfer up to $250 in a 7-day period and receive up to $1,000 in a 30-day period. You can send up to $7,500 every week and receive an unlimited amount once your Cash App has been confirmed.
Can you send $10000 through Cash App?
Within any 30-day period, Cash App allows you to send and receive up to $1,000. You can raise these restrictions by giving your full name, date of birth, and the last four digits of your Social Security number to authenticate your identification.
Conclusion
Subject to the Terms for Adding Your Cash App Prepaid Card to a Digital Wallet, you may choose to add your Card to one or more digital wallets (“Digital Wallets”) supported by the Bank (“Digital Wallet Terms”). The Digital Wallet provider may permit you to conduct Transactions at a point of sale device, but you may not be able to use your Card to do so until you have chosen a personal identification number (“PIN”) in accordance with this Agreement. Card security is number fourteen. Never give out your card number or PIN to anyone. You should handle your Card number with the same caution that you would cash.