Automated attendant

Automated attendant,

Definition of Automated attendant:

  1. Computerized equipment which replaces human telephone operators. On receiving a call, it plays out a recorded or synthesized (see speech synthesis) message or greeting. Then it instructs the caller to press appropriate buttons on a touch tone phone to access different departments, individuals, or services. Also called automated voice response.

Meaning of Automated attendant & Automated attendant Definition